debrafrederick's Journal, 17 August 2016

I need to vent about my day today, I had issues and a pretty bad panic attack while at work.

I have a nameless customer who is a vet with PTSD, he comes in checks his mail and leaves, he never speaks or even looks at me when he comes in, this has been his MO for the last two years when he comes in. I always greet him when he walks in whether he responds or not. The box belongs to his Dad who comes in once a month to pay his mortgage, Dad can't see, so I fill out his money order and address the envelope for him and he talks to me while I do this for him. I am aware of his son's issues through him because his son never speaks to me. His son was confined to a mental institute several months ago and has been released for about 6 weeks now. Yesterday I was boxing the mail prior to opening when I heard a box being unlocked, then cursing and slamming and stomping. I called out to see if there was something I could help someone with and I got no response. I went into the lobby and saw him walking across the parking lot waving his fists wildly. I thought it odd, but then thought he might be talking on the phone to someone as he usually wears a blue-tooth headset so I went back to boxing mail. Thirty minutes later I opened and waited on a few customers. Then I went back and started putting the sales papers in the boxes...I save them for last. My angry customer came back, opened his box and began cursing again, I walked quickly to the counter and asked if there was something I could do for him. He was leaning over onto my counter and pounding on it with his fists. He demanded to know what I did with the mail for his box, he was waving the sales circular at me. I told him that all first class mail and packages had been delivered and if his box was empty then he had not received any mail today....he pointed at me and said...You need to get on the phone and ask those MF'ers where is my money.... I kept my voice very low and calm and I explained that it was not my place to contact his business associates to ask them for payment, but if he had a tracking number I would be happy to check to see where it was. He threw the sales papers at me and walked out. This was yesterday, while he was pointing and cussing at me I could smell the stench of marijuana and beer on his person...so I figured he was under the influence and left it at that and I completed my day with no further incidents. Today, half hour before I opened and before I had the mail up he was back in there..same routine..box opened, slammed shut, cussing and stomping...exit. I opened and a lady came in to return a package, he came in...saw someone at my counter and cursed loudly and walked back out. The lady was startled and said OH MY, what was that all about? I just shook my head and said I have no idea. Two more people came in and I took care of them then went back to boxing the first class mail. My door opened and closed, then my counter bell began ringing violently like someone was beating it to death, I went around the corner and there he was beating my bell with his fist. He began screaming at me to give him his meds, he said I had his meds and I needed to give them to him right now. I edged towards my phone which was sitting next to my adding machine, he reached for me while calling me a liar, I grabbed for the phone then stepped back out of his reach and dialed 911. He took off out the door and I heard loud voices outside and a loud thump on the outside wall. I told the 911 operator that I had a drugged and crazy person on the premises who might be assaulting a customer in the parking lot and I needed an officer there as fast as possible. She took my name phone number and address and said someone was on the way. This was at 1pm.....The customer who had the misfortune to engage him when he left the lobby came in and said he had shoved him against the wall and threatened to kill him then he ran off, he was on the phone with 911 when he came in....This guy came into the PO 2 more times before the Sheriffs department finally showed up, he would wait until the parking lot was empty and he would come in and start shouting at me...I was scared to death....completely stressed out and having a panic attack by the time assistance arrived. Apparently, armed robbery of a grocery store has priority over a lone postal worker being harassed by a no-visible weapons crazy person even though she is terrified. That was my day....guess what...full moon!

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397 kcal

Fat: 45.14g | Prot: 0.85g | Carb: 0.28g.   Breakfast: Better Body Foods Organic Extra Virgin Coconut Oil, Land O'Lakes Heavy Whipping Cream, Coffee, Kerrygold Unsalted Pure Irish Butter. more...

2559 kcal

Activities & Exercise: Resting - 7 hours, Standing - 4 hours, Sleeping - 8 hours, Sitting - 5 hours. more...