The availability of products in the food database depends on the region you have selected, while generic food items are based on the language set in your app. If a product you scanned did not produce a result, check that your app’s region is set to the country where the brand originates. If a generic food item you searched for did not appear, make sure your app language is set to the recommended language for searching.

You can check your region and language settings by going to the ‘Me’ tab and selecting the gear icon.