Update on the Fatsecret App

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gpabj1

Joined: Mar 12
Posts: 2

      quote  
Posted: 29 Sep 2014, 15:04
Anyone recently updated the app on their phone and it all messed up??? I can't follow anything but calories!! It doesn't give me the option. It is driving me nuts and when I pulled up the reviews, other people are having the same problem. It is so much more convenient to add it on my phone instead of logging in here.
Idellar

Joined: Jul 12
Posts: 5

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Posted: 29 Sep 2014, 16:00
Yes I am having problems with my food barcode scanner it does not work
wholefoodnut

Joined: Jul 12
Posts: 4,676

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Posted: 29 Sep 2014, 17:31
Updated mine yesterday, haven't tried it
"The way we eat in America makes us sick, and if we change our diet--simply incrementally-- we will be healthier." Mark Bittman Food Matters

Jeri
lenny

Joined: Sep 06
Posts: 69

      quote  
Posted: 29 Sep 2014, 19:15
If you click on the green calories number in the food diary you can toggle to see all nutrients.
I feel trim and terrific - well I will eventually!
gpabj1

Joined: Mar 12
Posts: 2

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Posted: 30 Sep 2014, 11:06
I will try that.
charliemor54

Joined: Dec 12
Posts: 5

      quote  
Posted: 28 Feb 2017, 12:20
I can't even login to fatsecret on the app; I'm getting both the Network Timed Out error message; and an Unexpected Error Occurred warning.
No problem on desktop site.

I think it is the mobile site which handles apps etc.

Issue seems to be fixed folks.
Techie Charlie,
Tip of the day; Co-op Healthier Choice salad dressings, 10 calories per tablespoonSmile
drdrapster

Joined: Feb 17
Posts: 1

      quote  
Posted: 28 Feb 2017, 12:29
struggling to add food on the app say unexpected error please try later
Superdzikus

Joined: Feb 17
Posts: 1

      quote  
Posted: 28 Feb 2017, 12:41
Same here. Network Time Out error message despite having LTE connection. Does anybody know what is happening?
DwayneJeng

Joined: Feb 14
Posts: 3

      quote  
Posted: 28 Feb 2017, 12:51
I'm also having trouble getting my FatSecret app to work. Please fix ASAP.

Also, can we add an offline mode, so we can still add Most Recent and Most Frequent foods to our app even when the server down? It's kinda ridiculous that the app completely stops functioning because of sercer issues.
FatSecret-1

Joined: Jan 16
Posts: 25

      quote  
Posted: 28 Feb 2017, 16:47
Hi folks,

We experienced a problem with our internet and network provider AWS and believe this has now been resolved.

Thanks for your patience and we will continue to monitor the situation.

The FatSecret team
DwayneJeng

Joined: Feb 14
Posts: 3

      quote  
Posted: 28 Feb 2017, 22:07
FatSecret wrote:
Hi folks,

We experienced a problem with our internet and network provider AWS and believe this has now been resolved.

Thanks for your patience and we will continue to monitor the situation.

The FatSecret team


I'm sorry, but this isn't a satisfying answer. As someone else noted, FatSecret.com desktop site was working just fine. And I was able to add foods to my food tracker while the mobile app was down.

On the other hand, the mobile app (Android app) was down completely. Could not even load the login screen. Just the FatSecret icon forever.

My question is, why did the app stop working even though the desktop site was fine? Clearly there was no functionality loss.

My diet doesn't stop even when the AWS is down. The app should have *some* functionality when cloud services are unavailable.
dominikakess...

Joined: Dec 14
Posts: 1

      quote  
Posted: 01 Mar 2017, 00:23
FatSecret wrote:
Hi folks,

We experienced a problem with our internet and network provider AWS and believe this has now been resolved.

Thanks for your patience and we will continue to monitor the situation.

The FatSecret team


Hi,
Mine still doesn't work, it is loading for ages and then crushes down Sad
charliemor54

Joined: Dec 12
Posts: 5

      quote  
Posted: 01 Mar 2017, 04:34
fixed.

Server issue/glitch Cool
Techie Charlie,
Tip of the day; Co-op Healthier Choice salad dressings, 10 calories per tablespoonSmile



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