Challenge Forum: Cannot Post

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Darlas Club

Joined: Sep 12
Posts: 55

        
Posted: 12 Nov 2012, 20:49
I havent been able to post to the challenge in 3 days, Ive submitted 6 error reports & emailed fat secret who replied that they have no idea & did not offer any other assistance, so I am at a loss. Crying or Very sad
angiekae68

Joined: Aug 12
Posts: 899

        
Posted: 12 Nov 2012, 20:56
Kim, you might try logging in through the UK or Aussie site. Sometimes, that would work for me when I was having the same issue. Your login info will be the same. I also submitted numerous error reports and they finally got it fixed in about 10 days. Hopefully it won't take that long for you, though. It is indeed very frustrating.

http://fatsecret.co.uk

http://fatsecret.com.au

"This one step - choosing a goal and sticking to it - changes everything." - Scott Reed
Darlas Club

Joined: Sep 12
Posts: 55

        
Posted: 13 Nov 2012, 12:45
Thank you again Angie you are a great help gonna try that right now & let you know
tenkilos

Joined: Feb 11
Posts: 768

        
Posted: 13 Nov 2012, 16:46
I'm the same and I use the Aussie site!


Linda
angiekae68

Joined: Aug 12
Posts: 899

        
Posted: 13 Nov 2012, 19:24
You're welcome, Kim Smile Hope it solves your issues!

"This one step - choosing a goal and sticking to it - changes everything." - Scott Reed
ds1960

Joined: Jul 12
Posts: 13

        
Posted: 14 Nov 2012, 06:58
I get the same errors all the time. I have tried other sites - still get the errors. I participate, you just will not see me checking in Sad
angiekae68

Joined: Aug 12
Posts: 899

        
Posted: 14 Nov 2012, 20:09
ds1960, make sure you report it every time you get the error. Or maybe even do that AND contact them here: http://fatsecret.com/Default.aspx?pa=cu .. that's what I did, and it was fixed in a few days. I think maybe they got tired of hearing from me.. lol

"This one step - choosing a goal and sticking to it - changes everything." - Scott Reed
tenkilos

Joined: Feb 11
Posts: 768

        
Posted: 14 Nov 2012, 20:16
Done
'Hi I am a member of Fat Secret my user name is tenkilos. Every time I try to weigh in or report on my challenge I get an error message, my weight changes but everything I type in the reports does not come up on the site. I am not the only one this is happening to, there are lots of messages about it. Please can you address this problem?
Kind regards Linda'
Hopefully this works


Linda
angiekae68

Joined: Aug 12
Posts: 899

        
Posted: 14 Nov 2012, 22:56
Maybe that'll do the trick, Linda! I think you were a little nicer than I was lolol

"This one step - choosing a goal and sticking to it - changes everything." - Scott Reed