I went to a geek shop the restored it 20 bucks it open. The new upgrade bugged and messed my phone up froze to iTunes. Found my old iPhone which is better it was Verizon it is working via wifi super good. I owe on it so I can't hook it up. Well I have to cont Apple Support to get the other phone set up again as I can't remember the ID & password. Worse case sernio I have to get a new phone what ever. I will be out 150 bucks as it was a refurbished phone to begin with. I just don't have cell phone service for the weekend. I can live with that. Others have a phone in the house and I can communicate via Facebook and messenger which has the video camera so I am good. I reset my ID and password on this phone (haha which I couldn't remember when I bought the new one account). I will be able to set up this account on the another if need be. Such as life.