Jul 18 Mobile App issue

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itcsharon

Joined: Jan 12
Posts: 1

      quote  
Posted: 18 Jul 2012, 17:14
any one else having trouble logging in on their cell today? never had an issue in 7 months... but today i cannot access. just wondering... maybe server issue?
prfadams

Joined: May 10
Posts: 5

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Posted: 19 Jul 2012, 12:09
I'm on an Android phone, and I'm having trouble, too. Ever since yesterday (July 18 ). I even tried re-intalling the app, and it STILL won't work. I've been using their smartphone app for a couple of years, so I know it isn't something on my end.
Sumthnwicked

Joined: Jan 11
Posts: 1

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Posted: 19 Jul 2012, 13:54
The app isnt even on Google Play. I cant find it at all.
Hoser

Joined: Jul 10
Posts: 2,052

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Posted: 19 Jul 2012, 14:13
The internet is having weird routing issues today. I would wait a few hours and try again.
prfadams

Joined: May 10
Posts: 5

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Posted: 19 Jul 2012, 14:44
Sumthnwicked wrote:
The app isnt even on Google Play. I cant find it at all.


Search under "FatSecret" and you should find it just fine. I just found it on mine.
prfadams

Joined: May 10
Posts: 5

      quote  
Posted: 19 Jul 2012, 14:45
Hoser wrote:
The internet is having weird routing issues today. I would wait a few hours and try again.


I hope you are right, but it has been going on for more than 24 hours at this point.
prfadams

Joined: May 10
Posts: 5

      quote  
Posted: 20 Jul 2012, 09:43
Looks like they fixed whatever the problem was. This morning I opened the app, and it logged in, smooth as silk.



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