Sync problem between site and iphone app

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Pamelarena20...

Joined: May 12
Posts: 11

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Posted: 08 Jun 2012, 07:51
When I sync'd my iphone app with the site, everything is correct except my carb count. Is there a way of correcting that. Example, my food entry on here has my carbs at 3.09 which is correct, but my iphone app says my carbs are 10.29! The rest of the info is correct though. I'm having a heck of a time with this site. Any help would be appreciated.
rudawg7890

Joined: Feb 11
Posts: 49

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Posted: 08 Jun 2012, 07:55
Could it be that your iphone app is showing total carbs and the site is showing net carbs?
Pamelarena20...

Joined: May 12
Posts: 11

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Posted: 08 Jun 2012, 08:15
ahh that could be, is there a way of making the setting the same, because that's going to be a major pain for tracking during the day.
rudawg7890

Joined: Feb 11
Posts: 49

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Posted: 08 Jun 2012, 08:20
You should be able to go on your iphone app, and in settings, you can change to see net carbs, or go on the site, and in you food diary, go to 'edit preference' and change to total carbs at the bottom, just depends on which one you want to see!
Pamelarena20...

Joined: May 12
Posts: 11

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Posted: 08 Jun 2012, 08:33
Under settings the only option I have is to change from calories to kilojoules and the region.
rudawg7890

Joined: Feb 11
Posts: 49

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Posted: 08 Jun 2012, 09:04
Ok sorry, pointed you in the wrong direction! On your phone, in your food diary, go to "change columns". There you should be able to select what catagories you see.
Pamelarena20...

Joined: May 12
Posts: 11

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Posted: 08 Jun 2012, 21:14
Thanks, all fixed!
rudawg7890

Joined: Feb 11
Posts: 49

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Posted: 09 Jun 2012, 11:06
Awesome, you're welcome!



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