exercise/weigh in

previous topic · next topic
meltheart

Joined: Mar 12
Posts: 5

      quote  
Posted: 06 Jun 2012, 10:10
For some very frustrating reason I cant weigh in or add my exercise on either my android phone or on the web sight. On my phone is just loads, and on the web it goes to error.... I have logged this with fat secret but not getting any help.
erika2633

Joined: Nov 11
Posts: 811

      quote  
Posted: 06 Jun 2012, 12:00
I'm sorry about that, they're usually really good about fixing issues right away - I haven't had any problems lately, but I've seen other posts about having technical issues - I don't know if they're maybe experiencing a high influx of new members or something?? Just don't give up on it.. try a different browser or try deleting and redownloading the app?? Hope it gets better soon...


Someone who is busier than you is working out right now.
There will come a day when you can no longer do this. Today is not that day.
meltheart

Joined: Mar 12
Posts: 5

      quote  
Posted: 06 Jun 2012, 13:16
Thanks Erika. I dont want to leave, but also finding that I cant sync my phone with my web page. Says on my phone that the password and username dont match, but I know I am entering it correctly.
erika2633

Joined: Nov 11
Posts: 811

      quote  
Posted: 06 Jun 2012, 14:37
Hmm.. weird. What did FS support have to say about that?


Someone who is busier than you is working out right now.
There will come a day when you can no longer do this. Today is not that day.
Kolinka

Joined: Nov 11
Posts: 27

      quote  
Posted: 08 Jun 2012, 06:58
I've found that my android app errors out when I'm in a place that doesn't have a good internet signal. I sometimes have to shut my phone completely down and reboot once I've got a better signal and it works again.

I would suggest changing your fatsecret website password to something short and very simple and be sure to pay attention to capitalization. Then reinstall the app on your phone and try again.



Forum Search
Advanced forum search



Latest Posts

Syncing Food Diary on Web to App
Just realised much later that it takes a bit for it to sync between the IE page and the app. But it still syncs in the end. All good now. Thanks.
by emmy_femmy on 15 Oct 17 11:55 PM
Copy function for Android App
Not that I know of, and others have asked the same question. It would be very helpful to be able to select a number of items in your daily diary and add them to a specific meal on another date ... only ...
by rhills on 13 Oct 17 03:50 AM
New weight will not register
I figured it out after reading your question "and save" I did not save it so no wonder it would not hold!!! Thank you!!
by Memere Sue on 10 Oct 17 01:12 PM
weighing
Great! FOund it. Thanks!
by Viktoria Algarrobo on 09 Oct 17 08:51 AM
Entering new weight
fixed thanks
by Bad Gass on 09 Oct 17 08:15 AM