could not access to my diet calendar

previous topic · next topic
lehtung

Joined: Mar 12
Posts: 1

      quote  
Posted: 23 Mar 2012, 07:09
since like 2 hour ago my android app start to cease working where i keep getting connecting error, and now even the desktop site's diet calendar is having error. below is the error i get when accessing from desktop site.

Quote:
An unexpected error has occured

To help assist with the resolution of this issue we would appreciate any information you could provide about what you were doing at the time the error occured as well as any other information you think could be useful.


please fix it!! Crying or Very sad

regards
tjsqrd

Joined: Oct 11
Posts: 1

      quote  
Posted: 23 Mar 2012, 07:15
Similar issues on my Samsung Galaxy S II. Appears to have lost ALL my previous data! Evil or Very Mad
Moostang

Joined: Jul 10
Posts: 4

      quote  
Posted: 23 Mar 2012, 07:26
Same on my Droid, guessing the database is down for some reason. Hope it comes back up soon, I feel I can't function without this app, its a part of my life now!
msawyer13

Joined: May 10
Posts: 126

      quote  
Posted: 23 Mar 2012, 07:47
Having the same problem here. My advice to the android users would be to go to Settings, Applications, Manage Applications, select Calorie Counter, then click Clear Data and Clear Cache. Wait a couple hours, open it up, log-in, and see if it's working.

If you don't clear your data, and it somehow got corrupted on your phone, when you try to sync again with FS depending on which option you select you COULD overwrite the web data with your corrupted phone data. Just better to be safe IMO.




Forum Search
Advanced forum search


Latest Posts

Why I can't find an already existing item
Thanks.
by villegente on 18 Jan 17 09:45 PM
Copying meals
Hi Simonewalsh, All foods and recipes submitted by users go through an approval process by us before they appear in the database for all users. Unfortunately at this time there is no way to share your ...
by FatSecret on 17 Jan 17 05:09 PM
Adding food items
I use the website more than the mobile app, so my response is geared to the website. When you enter a food to search, at the bottom of the list (below the border) you will see "+ Add New Food". ...
by jwill77nc2 on 17 Jan 17 11:01 AM
Suggestion about total kcal added
This is my first message here, so Hello all! I want to make a suggestion. On the screen where we add the ingredients to the meal we can see the number of the total of ingredients we have added. For ...
by smolinam on 15 Jan 17 11:19 AM
Need a block option in journals
Don't let others push you away; ignore them. THere are some great people on this site that are motivational, inspirational, and great buddies...
by CammieCo on 14 Jan 17 06:53 AM