could not access to my diet calendar

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lehtung

Joined: Mar 12
Posts: 1

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Posted: 23 Mar 2012, 07:09
since like 2 hour ago my android app start to cease working where i keep getting connecting error, and now even the desktop site's diet calendar is having error. below is the error i get when accessing from desktop site.

Quote:
An unexpected error has occured

To help assist with the resolution of this issue we would appreciate any information you could provide about what you were doing at the time the error occured as well as any other information you think could be useful.


please fix it!! Crying or Very sad

regards
tjsqrd

Joined: Oct 11
Posts: 1

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Posted: 23 Mar 2012, 07:15
Similar issues on my Samsung Galaxy S II. Appears to have lost ALL my previous data! Evil or Very Mad
Moostang

Joined: Jul 10
Posts: 4

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Posted: 23 Mar 2012, 07:26
Same on my Droid, guessing the database is down for some reason. Hope it comes back up soon, I feel I can't function without this app, its a part of my life now!
msawyer13

Joined: May 10
Posts: 126

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Posted: 23 Mar 2012, 07:47
Having the same problem here. My advice to the android users would be to go to Settings, Applications, Manage Applications, select Calorie Counter, then click Clear Data and Clear Cache. Wait a couple hours, open it up, log-in, and see if it's working.

If you don't clear your data, and it somehow got corrupted on your phone, when you try to sync again with FS depending on which option you select you COULD overwrite the web data with your corrupted phone data. Just better to be safe IMO.




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