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zannawh

Joined: Feb 10
Posts: 7

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Posted: 06 Feb 2011, 11:03
Any body else having trouble with their fatsecret app for android? I've been having issues with mine for a week (not saving my entries), and it wouldn't let me download the upgrades. I thought I could remove the app and then download the app again to fix it, and now it won't upload at all!!! Help!
dogparkfan

Joined: Jan 11
Posts: 1

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Posted: 06 Feb 2011, 11:10
All my problems, and there are many, with the Android app get solved when I connect via Wifi. I learned that trick from others here.
zannawh

Joined: Feb 10
Posts: 7

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Posted: 07 Feb 2011, 16:52
thanks....I'll give that a try, but if it continues, I'm switching to one of the other counting app/sites that has better reviews. I've been here for nearly a year, but I don't want to deal with this repeatedly!
hickhamt

Joined: Sep 10
Posts: 3

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Posted: 09 Feb 2011, 09:39
i started having problems lately too.. i pick multiple items but it only ever saves one of them... it used to work perfectly, but within the last few weeks, it's been suckin! takes all the convenience out if you have to enter them one at a time! i tried force stopping, rebooting, and uninstalling/rebooting/reinstalling... no luck.. still get the "whoops! couldnt save your entry" error... and there's no email or phone support for the app itself... is there??
prfadams

Joined: May 10
Posts: 5

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Posted: 09 Feb 2011, 18:11
Yeah, that "Couldn't save your entry" thing just started for me with the most recent update. My guess in that some programmer forgot to close the loop on some handshake somewhere. For a free app, I guess you can't be too picky, but it sure is annoying!
IrishGirl200...

Joined: Jan 11
Posts: 2

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Posted: 09 Feb 2011, 18:40
I just downloaded the app last night, and it deleted everything i have done since January but saved the food and excercise info I put for 1 day in 2010, I am so upset with this....
Melissajune6...

Joined: Jan 11
Posts: 4

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Posted: 09 Feb 2011, 18:59
I have not been having issues with the app.
CherryCheeks

Joined: Dec 10
Posts: 1

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Posted: 09 Feb 2011, 19:06
ME TOO, and it is driving me insane!!! I rarely use the desktop anymore so the app is crucial for me Sad
theafterglow

Joined: Apr 10
Posts: 1

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Posted: 08 Mar 2011, 14:32
I only get a sync or save when connected through wifi, this definately needs to be fixed. It's making it useless unless I'm home.



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