Sync BB info to Website

previous topic · next topic
rseman

Joined: Jan 10
Posts: 20

      quote  
Posted: 19 Jan 2010, 17:02
Hello,

I have been trying for weeks to figure out how to sync the info on my BB to the website.

The problem I am running into is that when I select the sync option and log in I continously receive a message stating that there is a username/password mismatch.

I believe I have been able to narrow the problem down in that it is a password mismatch however, I do not know how to retrieve or change my password on my blackberry and I know my password/username on the website.

Customer service has not been able to help nor has Verizon.

Can anyone help me please Smile
kanan123

Joined: Dec 09
Posts: 324

      quote  
Posted: 21 Jan 2010, 18:51
This is what I would suggest...Delete the app from you blackberry....then reload it...then enter the information you use to get onto the website...onto your bb...then see if it will sync..it may be unfortuante that you lose your history....but take a few moments to write down the major things so you can keep track...ie dates and weight loss...you can always reenter those in...food is less important




rseman

Joined: Jan 10
Posts: 20

      quote  
Posted: 22 Jan 2010, 13:33
Thank you so much for the advice. I am now up and running on both the phone and website!! Now I just have to do that at the gym Smile
Cowgirlheart

Joined: Oct 09
Posts: 46

      quote  
Posted: 22 Jan 2010, 16:44
Is it possible to access your groups and challenges from the BB?
Nanci
Let's connect!



Forum Search
Advanced forum search



Latest Posts

Some things need fixing.
Thanks, but I cannot see it anywhere yet. I am using an iPhone 6+ if that makes a difference. I will search for it here on the web page ...
by ralph9876 on 29 Sep 16 12:41 AM
Wrong weight
yep, its easy to change Click on 'My Weight History' right hand column, then down on the right it gives you options to change what you want to change
by Halo Kiwi on 28 Sep 16 08:38 PM
How to delete tips?
I see it there, but I don't see any way to delete it from there!
by AniskyM on 28 Sep 16 08:49 AM
How can I add a generic food with calories
For example, today at work I had breaded cauliflower with sourcream, boiled potatoes and a small salad. Canteen at work thankfully provides the calorie count of the entire dish. How can I enter that? ...
by buddybubble on 28 Sep 16 07:29 AM
Delete account
Hi dears, I would ask you if it is possible to delete my fatsecret's account. Thanks
by mario.bernasconi98 on 24 Sep 16 02:41 PM