Issues with updates

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Sherillynn

Joined: Mar 11
Posts: 270

      quote  
Posted: 14 Mar 2013, 10:59
Is anyone else having issues with updates? My weight ticker on the bottom doesn't show any of the weight I've lost past the first 2 pounds.
Every time I try to update a Challenge, I get an error message. This has been going on for over a month now. What is the deal? None of my challenges are marked at all. It looks like I just stopped participating except for my posts.

Very frustrating.
** Goal 1- 20 pounds
** Goal 2- get back down to wearing size 16 jeans
** Goal 3- normal blood pressure
** Goal 4- well below "One" Derland



Blessings,
Sherill


AquaSurf00

Joined: Sep 12
Posts: 363

      quote  
Posted: 14 Mar 2013, 11:02
I am!!!! I've been trying to log in updates for my challenges and all i get is that error message page. So my progress isnt showing on my tracker or for my challenges. It's really frustrating!!!!
**Danielle**

Quitting is NOT an option!

SW: 288: 11/2010
CW: See ticker
GW: 188
Americanpers...

Joined: Jan 13
Posts: 27

      quote  
Posted: 16 Mar 2013, 20:13
weigh-ins are not updated in challenges. I do get the error page as well. It has been for couple weeks now and yes it is very frustrating !!!
Sherillynn

Joined: Mar 11
Posts: 270

      quote  
Posted: 16 Mar 2013, 20:28
I am down 17# and it looks like I've just stopped losing! GRRRRR!!!!
** Goal 1- 20 pounds
** Goal 2- get back down to wearing size 16 jeans
** Goal 3- normal blood pressure
** Goal 4- well below "One" Derland



Blessings,
Sherill


blueniamh

Joined: Dec 12
Posts: 102

      quote  
Posted: 16 Mar 2013, 20:34
Logging into one of the international site (e.g. www.fatsecret.com.au) and updating there can sometimes work, but basically yeah, it's a longstanding bug that they ought to fix.
AquaSurf00

Joined: Sep 12
Posts: 363

      quote  
Posted: 17 Mar 2013, 21:42
blueniamh wrote:
Logging into one of the international site (e.g. www.fatsecret.com.au) and updating there can sometimes work, but basically yeah, it's a longstanding bug that they ought to fix.


OMG i did this and it FINALLY updated everything! It's annoying but it works! Thanks!!!
**Danielle**

Quitting is NOT an option!

SW: 288: 11/2010
CW: See ticker
GW: 188
hbkim

Joined: Sep 10
Posts: 704

      quote  
Posted: 09 Apr 2013, 20:49
I tried logging onto the UK website. When I reset my account settings there, my weight loss ticker was fixed on the UK site. But when I log back onto the US site, my weight loss ticker is still frozen at 0 lbs lost. Anyone know how to get the ticker unstuck on the US site?
Lulu4lolo

Joined: Mar 13
Posts: 37

      quote  
Posted: 10 Apr 2013, 02:44
I tried the UK website it didnt work for me then I tried www.fatsecret.com and that worked for me. Keep trying different ones until you find one that works for you
My weightloss journey
hbkim

Joined: Sep 10
Posts: 704

      quote  
Posted: 10 Apr 2013, 10:36
Thank you. I see today that my weight loss ticker is fixed! I don't know what did it, though. I tried both the UK and Australia websites, so one of them must've worked. Thanks!



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