Please Help

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fizzrazz

Joined: Nov 12
Posts: 6

Posted: 12 Dec 2012, 01:07
Before I found Fat Secret.com I had lost 17 lbs. I want to add the weight loss to my weight history so I can see it on my history chart. But when I go to Change Your Weight History page and add my starting weight a warning box comes up and says; The date you have chosen is on or before your most recent weight entry.
I select the correct date on the calender which is about a month before I first weighed in on this web site but it still will not allow me to enter my starting weight. I would like to see my total since my Oct. 25th, 2012 not Nov. 12th, 2012 because I love seeing my progress on the weight loss chart. Is there any way to enter my starting weight?
Please help with this frustrating subject.
Fizzrazz
xXSpicyTunaX...

Joined: Nov 12
Posts: 19

Posted: 12 Dec 2012, 01:18
You might be able to change your start weight but not your start date.
Food isn't a reward.
eKatherine

Joined: Aug 12
Posts: 937

Posted: 12 Dec 2012, 07:13
I managed to put in a historical weight which was months before I started, and it is using that. Try a different browser maybe. It works in Firefox and IE, but not in Opera.
TChi

Joined: Dec 12
Posts: 3

Posted: 14 Dec 2012, 12:48
Go to the link that mentions "historical" weight entry. Select your date, and enter your weight, and click save. When the box comes out, telling you that the date has passed, just click ok, and the new weight entry should show in your chart and log.
eKatherine

Joined: Aug 12
Posts: 937

Posted: 14 Dec 2012, 12:56
The site has been buggy lately. Lots of people have been having trouble. This morning when I went to weigh in, I got an error, and then I found that my weight was updated on my profile, but not on any of the challenges I am in. I went to the Canada site and updated there, but the info didn't carry over to the US site. Later I was able to update, but several days of data are missing from my challenges unless I want to go back and update them.
FullaBella

Joined: Oct 12
Posts: 500

Posted: 14 Dec 2012, 15:41
Same here - weight tracker signature broken for 25lbs now and had to remove myself from all challenges. Error everytime I enter a weight. FS contact says they are aware of it and working to resolve.
Eat What you Love ~ Love What you Eat




 
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