how to sync with my phone

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countymom

Joined: Jul 12
Posts: 1

      quote  
Posted: 01 Aug 2012, 08:36
Is it possible to sync what I add via computer to the same app on my Droid phone? I have it both places, same email, but they are not synced.
thanks!
Marlboro Man

Joined: Sep 10
Posts: 418

      quote  
Posted: 01 Aug 2012, 11:57
yeah, use the sync feature on the app
“We are what we repeatedly do. Excellence, therefore, is not an act but a habit.”
—Aristotle
"It's not a diet, it's not exercise, it's a lifestyle."
-Unknown
blue.josi

Joined: Aug 12
Posts: 2

      quote  
Posted: 06 Aug 2012, 05:33
same problem, the sync does not work on android app - get error msg: login password mismatch
any advice?

let me just say that i really want to use the app, and have already used the following solutions:
- clearing cache and logging again
- turning off wifi
- changing localization to US

none of these work
Marlboro Man

Joined: Sep 10
Posts: 418

      quote  
Posted: 06 Aug 2012, 06:26
clear data of the app, not just the cache. it will reset the app and ask you to start over
“We are what we repeatedly do. Excellence, therefore, is not an act but a habit.”
—Aristotle
"It's not a diet, it's not exercise, it's a lifestyle."
-Unknown
blue.josi

Joined: Aug 12
Posts: 2

      quote  
Posted: 07 Aug 2012, 03:23
hm. clearing data didn't help.
here's what I did now:

- uninstalled
- reboot phone
- installed again
- started over with the app
still login / password mismatch
what's surprising my data was still there (???)
also now I lost the possibility to enter weight - the screen shows "loading chart" circle and that's it...

yesterday I got a reply from fatsecret: Sorry for this ongoing problem. We will investigate further…

so it seems that I didn't clear the app data completely, even by re-installing. strange.
Duane...

Joined: Mar 12
Posts: 3

      quote  
Posted: 11 Aug 2012, 13:32
I,m having some same problems. Using my android mobile phone as my main unit, i was updating my food journal and exercise and lost all my weight history. I then went to my PC and my account there has my weight history but not the food and exercise history. Does fatsecret have a back up plan? can I retrieve the lost info on both? I started back in 2-2-12. I also use a android table too which is different from the mobile and PC. I want everything to sync from my mobile.
Any kind of help would be appreciated. Thanks Duane Michaels



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