Logging in from phone

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olive grove

Joined: Jun 12
Posts: 7

      quote  
Posted: 20 Feb 2013, 04:56
I have a new phone, have downloaded the app, but can't sign in. I am using the same username and password I use to log in on my computer, but it keeps saying "Member name or password mismatch" - what am I doing wrong? I know the details are correct as I have logged on with my computer this morning using the same details.
Kilgor720

Joined: Feb 13
Posts: 4

      quote  
Posted: 20 Feb 2013, 14:44
I had this happen the first time I loaded the App. Try uninstalling and re-downloading it. Mine works fine now.
Life's too short to be in a hurry!
olive grove

Joined: Jun 12
Posts: 7

      quote  
Posted: 22 Feb 2013, 09:01
Nope, done it twice now. Still getting same message. Thanks for the suggestion though.
olive grove

Joined: Jun 12
Posts: 7

      quote  
Posted: 27 Feb 2013, 05:32
OK, so I changed my password, and hey presto, it now works.
Kilgor720

Joined: Feb 13
Posts: 4

      quote  
Posted: 27 Feb 2013, 20:16
Yay!
Life's too short to be in a hurry!



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